How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

In this customer story, discover how Dynamics 365 Customer Service with Copilot transforms customer service reps into super agents. Read the story to learn how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.

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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service published by Netbase Solutions Pty Ltd

Established in 2010, NETbase Solutions brings a wealth of experience across strategic, consultative and support services. We help enable collaboration, integration, and productivity using Microsoft cloud platforms such as: Microsoft 365, and Dynamics 365.

We are the Sunshine Coast Microsoft Partner specialising in Microsoft Office 365.

Our team of professionals revolutionise your business with thought leadership and brilliant outcomes.

To get more value from Microsoft 365, we have enabled remote working, enhanced security and compliance while keeping you up to date. Microsoft 365 brings together all the applications in the Microsoft Office stack into one simple platform.

To learn more, please visit netbasesolutions.com

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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service